Privacy Policy

Technicity-PAT testing services (“Technicity”, “we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website or use our services.

1) What information we collect

We may collect:

Contact details you provide (e.g., name, email address, phone number, address).
Booking/transaction details (e.g., services purchased, appointment details, communications).
Technical/usage data (e.g., IP address, device and browser information, pages visited, session information).
Payment details: If you make a purchase, payment is processed via our payment providers. Technicity does not store or hold your full credit/debit card information.

2) How we collect information

We collect information when you:

Fill in forms (e.g., contact/booking/checkout forms)
Book or purchase services
Contact us by email/phone or other channels We may also collect certain information automatically through cookies and similar technologies.

3) Why we collect and use your information

We use personal information to:

Provide and operate our services (including bookings and customer support)
Communicate with you about your booking, service updates, or important notices
Improve our website and services (including analytics and performance)
Comply with legal and regulatory obligations

4) How we store, share, and disclose information

Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general Wix applications on secure servers behind a firewall.

We may share information only as needed with:

Service providers that help us operate the site and deliver services (e.g., website platform, payment processing, analytics)
Legal/regulatory authorities if required to comply with applicable law

We do not sell customer data.

5) Payments (credit/debit cards)

Payments are handled by payment gateways/providers. Technicity does not hold or store your credit/debit card information. Payment providers and gateways used via Wix adhere to PCI-DSS standards for secure handling of card data.

6) Cookies and tracking technologies

We and/or third-party services (such as analytics tools) may use cookies and similar technologies to operate the site and understand how visitors use it. Third-party services may have their own privacy policies governing their use of data.

7) Your choices and rights

You can request to access, correct, amend, or delete personal information we hold about you, or withdraw consent where applicable, by contacting us using the details below.

8) Privacy policy updates

We may update this Privacy Policy from time to time. Changes take effect when posted on the website. If we make material changes, we will post an updated effective date.

9) Contact us

If you have questions or requests about this Privacy Policy, contact: Email: info@technicitypattesting.co.uk Phone: 0800 542 5096 Address: 167-169 Great Portland St, 5th floor, London, W1W 5PF